Our first commitment is to the success of our customers.

To achieve this, we bring the expertise and approach that enables our customers to make significant improvement and return on investment.

Below are testimonials and project background for some of our engagements.

Kimes Ranch Order to Cash AutomationKimes Ranch

This project included a lead-to-cash process review, followed by automation and integration within the order-to-cash cycle. Creative SparQ Inc. designed and deployed processes to fully integrate the customer orders, order fulfillment, invoicing and payment.

We engaged Creative SparQ when our company was successfully growing but manual processes and un-integrated systems were holding us back.

We had been using Salesforce for approximately one year but suspected we weren’t getting the most out of our implementation.

Creative SparQ put us in a position where we can effectively manage our business from the CRM and can grow by automating rather than hiring additional employees to perform manual processes.

They began our engagement by first understanding our existing processes and Salesforce implementation. We found them to be very effective and efficient in the process and we appreciate that they took the time to understand our business and current issues before making recommendations.

They then proposed and implemented a streamlined, automated and practical future state that demonstrated their business acumen, understanding of our strategy, knowledge of the Salesforce platform and consideration for providing business value. This included integrating Salesforce with several back-office systems for an efficient and automated transaction flow.

We are extremely satisfied with their services and highly recommend Creative SparQ as a trusted, capable and dependable implementation partner!

—Amanda Kimes, Vice President, Kimes Ranch

Mayfair Diagnostics Org Review and Enhancement

mayfair-logo-blueMayfair Diagnostics engaged Creative SparQ Inc. to perform an org review and implement recommendations to enable referral management followed by subsequent enhancements to deploy Mayfair Diagnostics’ customer relationship management system.

Creative SparQ reviewed our Salesforce implementation and business model and gave us insightful direction on a number of key issues that were preventing us from fully leveraging the platform. They helped us fix those issues by designing better solutions with the pre-existing, standard objects and functionality rather than utilizing our custom object solution which was not meeting our needs.

We have since engaged Creative SparQ Inc. on a number of other initiatives and we are extremely happy to have them as our trusted Salesforce Partner. They are easy to work with, knowledgeable and efficient. In addition to designing and implementing a scalable Salesforce solution for our unique business model, Creative SparQ Inc. also provided us with the skills necessary to continue to build and evolve our system to fit our business needs.

They are a great company to work with and we highly recommend their services.”

—Pam McMinn, Digital Marketing Specialist, Mayfair Diagnostics

Mountain Exposure Salesforce Quick Start

Mountain exposure wanted a centralized platform to facilitate better decision making, maintain high customer satisfaction and support scalable growth into new provinces. Creative SparQ was engaged as a trusted partner to setup standardized and efficient processes.

At Mountain Exposure, we needed a leading platform to replace several disjointed prospect and customer management tools. We selected Salesforce, with Creative SparQ as our implementation provider.

Creative SparQ’s approach led us to an excellent design and successful roll-out (on time, on budget, complete adoption). This included understanding our processes and objectives, customizing Salesforce without complicating the system, and training us to get maximum benefit from the system.

Throughout the engagement, we found Creative SparQ to be highly accessible, transparent, enjoyable to work with and extremely knowledgeable on the Salesforce platform.

We highly recommend Creative SparQ as a Salesforce consulting partner.

—Louis-Julien Roy, Founder, Mountain Exposure

INLIV Salesforce Quick Start

INLIV engaged Creative SparQ to facilitate the initial phase of INLIV’s customer relationship management system deployment which focused on increasing the efficiency and effectiveness of its business development representatives with the intent to increase client acquisition, decrease cost of client acquisition and decrease client acquisition cycle time.

We had excellent success with Creative SparQ in the initial phase of our CRM deployment, which focused on increasing the efficiency and effectiveness of our business development representatives.

They were extremely knowledgeable on the Salesforce platform and their guidance in configuration and training was very valuable.

We view Creative SparQ as a key partner to support our business as we advance our use of CRM.

—Cary Bohnet, Business Development & Strategic Partnerships, INLIV

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Calgary AB Canada T2T 5L2

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